Healthy Gaming Habits

99bee Responsible Gaming — Keep It Fun, Keep It in Check

Gaming is about more than winning or losing — it's a source of enjoyment. 99bee's responsible gaming program exists to make sure that enjoyment never becomes a burden.

Committed to Your Safety | About a 7-minute read
24/7
Our Support Team Is Always Ready
18+
Adults Only
5
Self-Protection Tools, Free of Charge
100%
Freedom to Set Your Own Limits

What Is Responsible Gaming?

Responsible gaming means enjoying gaming as a form of entertainment — in a way that doesn't negatively affect your daily life, family, finances, or mental health. At 99bee, we believe that with the right knowledge and awareness, anyone can game responsibly.

Gaming doesn't always mean winning. Think of it as paid entertainment — just like buying a movie ticket or dining out. When you're mentally prepared to lose and play within your budget, gaming stays fun rather than stressful.

99bee's responsible gaming program is more than a policy — it reflects a genuine commitment to every one of our members. We want you to stay healthy and happy for the long run.

Keep in mind: Gaming should be enjoyable, not an obligation. The moment it starts feeling like a burden, take a break.

99bee's Responsible Gaming Commitment

As a trusted platform, 99bee is committed to more than just delivering a great gaming experience. Keeping every member safe is our highest priority. To that end, we uphold the following commitments:

  • No services are provided to anyone under the age of 18. Age verification is mandatory at registration.
  • No misleading information is used in our advertising. We never promise "guaranteed wins" or "easy money."
  • Self-exclusion is available to any member upon request. You can take a temporary or permanent break at any time, on your own terms.
  • Deposit and bet limits can be set at any time. Set your own budget.
  • Proactive support is provided when suspicious behavior is detected. Our team reaches out to members when unusual patterns are detected.
  • Mental health organization resources are provided. Guidance on seeking professional help is available when needed.
Important: Gaming should never be seen as a source of income. Chasing losses by increasing your bets is extremely risky.

Check Yourself — Answer Honestly

Read through the questions below and answer honestly. If most of your answers are "yes," you're gaming responsibly. Any hesitation on a question is a signal to take action.

1

I set a fixed weekly or monthly gaming budget and stick to it.

2

I don't get upset when I lose, and I don't place bigger bets to try to win back what I've lost.

3

Gaming isn't affecting my sleep, work, family, or daily routine.

4

I never fund my gaming with borrowed money or by dipping into my savings.

5

Gaming is purely entertainment for me — I don't see it as a way to make money.

6

I can step away from gaming whenever I want, and it doesn't make me anxious.

7

There's no need to lie to family or friends about your gaming.

If you answer "no" to even one of the questions above, pause right now and talk to our support team. Asking for help isn't weakness — it takes real courage.

Problem Gaming Warning Signs

Act Quickly If You Notice These Signs

Exceeding Your Budget

Repeatedly spending more than your set limit and being unable to stop.

Chasing Losses

A tendency to place larger bets in an attempt to recover losses.

Disrupted Sleep & Daily Routine

Staying up late to play, neglecting work, or forgetting to eat.

Relationship Strain

Frequent arguments or secrecy with family or friends over gaming.

Gaming with Borrowed Money

A tendency to borrow money and keep betting even after personal savings are exhausted.

Emotional Distress

Feeling restless or irritable when unable to play, or finding it hard to enjoy anything without gaming.

99bee's Self-Protection Tools

You're in Control — Free, Anytime

Deposit Limit

Set your own daily, weekly, or monthly deposit cap. Once the limit is reached, deposits are automatically blocked.

Session Time Limit

Decide in advance how long each session will last. Once that time is up, you'll be logged out automatically — no exceptions.

Cooling-Off Period

Pause your account anytime for 24 hours to 30 days. During this period, logging in or making deposits will not be possible.

Loss Limit

Once you've lost a set amount, betting stops automatically. You choose the limit yourself.

Self-Exclusion

Block your account entirely for 6 months to 5 years. During this time, requests to open a new account will not be accepted either.

Reality Check

You'll receive periodic pop-up notifications reminding you how long you've been playing and how much you've spent.

To activate these tools, type "set limits" in Live Chat or email our support team. Limit reductions take effect immediately; increases require a 24-hour waiting period.

The Role of Family & Loved Ones

Sometimes family members notice a problem before the person themselves — that someone is spending too much time or money on gaming. If you spot changes in a loved one, here are some steps you can take:

  • Talk without judgment: Start from a place of concern, not blame — say "I'm worried about you" rather than leading with accusations.
  • Gather Information: Learn about gaming addiction so you can offer the right support.
  • Find Solutions Together: Encourage them to set limits or seek professional help.
  • Take Care of Yourself: Supporting someone through this can be emotionally draining — don't hesitate to seek help for yourself too.

Family members may contact 99bee support to request limits on a loved one's account, provided written consent is obtained from the account holder.

Counseling & Professional Support

Gaming addiction is a recognized mental health condition. It's not a character flaw — it's treatable. Seeking help is an act of courage.

  • 99bee Live Chat: Our trained support team is available 24/7 and ready to listen.
  • Email: [email protected] — Share your concerns with complete confidentiality.
  • Mental Health Counselor: In Bangladesh, organizations including Kiran Helpline offer free counseling services.
  • National Mental Health Helpline: 16789 (Bangladesh Government's National Mental Health Helpline).
We're in the business of gaming, but your wellbeing always comes first. Whenever you feel like you need help, we're here.

Frequently Asked Questions (FAQ)

After logging in, go to Account Settings and find the "Responsible Gaming" option. From there, you can set deposit limits, session time limits, and self-exclusion. You can also reach us via live chat for assistance.

Yes. Even though your account will be inaccessible during self-exclusion, your balance remains fully secure. You will have the option to withdraw once the exclusion period ends.

No. After submitting a request to raise your limit, a 24-hour waiting period applies. This delay is intentional — to prevent impulsive decisions. Limit reductions, however, take effect immediately.

A national ID or birth registration is verified at sign-up. Additional documents may be requested in suspicious cases. Accounts found to belong to minors are cancelled before activation.

Reach us via 99bee Live Chat or at [email protected]. You can also call the Bangladesh National Mental Health Helpline at 16789. Professional counselors provide free support.

No. While self-exclusion is active, any attempt to open a new account under the same name or from the same device is automatically rejected. This is a key part of our safety system.
Enjoy Responsibly

Start Gaming in a Safe Environment — at 99bee

Use our self-protection tools to set your own limits and enjoy betting, bingo, and Sports Betting responsibly. Stay in control while keeping the fun alive.

বাংলা