99bee Terms & Conditions — Clear and Simple

1 General Provisions & Eligibility

These Terms and Conditions ("Terms") form a legal agreement between the 99bee online gaming platform ("we", "99bee", "Platform") and our users ("you", "Member"). By accessing the 99bee website, mobile app, or any of our services, you are considered to have fully accepted these Terms.

99bee is an online entertainment gaming platform offering Sports Betting, casino games, fish games, bingo, and more. By using our services, you confirm that you have read and understood these Terms and Conditions.

These Terms may be updated at any time. When changes are made, we will notify you via email or platform notification. Continued use of the service after any changes constitutes your acceptance of the updated Terms.

2 Account Registration & Security

To use 99bee's services, you need to create a personal account. You must provide accurate and truthful information at the time of registration.

• Each individual may open only one account. If multiple accounts belonging to the same person are found, all accounts will be terminated.
• The name, date of birth, and contact details provided at registration must be accurate.
• It is your responsibility to keep your account password confidential. Do not share your password with anyone.
• You must notify our support team immediately of any unauthorized use of your account.
• For account verification, we may request a National ID card or another government-issued identification document.

3 Age Restriction & Eligibility

The minimum age requirement to use 99bee's services is 18 years. No person under the age of 18 is permitted to register or play on our platform.

• During registration, you must confirm that you are 18 years of age or older.
• If we determine that a member is under 18 years of age, the account will be closed immediately and all deposited funds will be forfeited.
• Parents and guardians should ensure that minors do not access or use this platform.

4 Deposit, Withdrawal & Payment Policy

99bee supports deposits and withdrawals via popular Bangladeshi mobile banking services including Mobile Banking, Nagad, and Rocket. The following conditions apply:

• Your account must be fully verified before you can make a withdrawal.
• Withdrawals must be made to the same mobile number used for the deposit — transfers to a different number will not be approved.
• Withdrawals may be temporarily suspended while any suspicious transaction is under investigation.
• Specific wagering requirements must be met before bonus funds can be withdrawn.

5 Bonus & Promotional Offers

99bee regularly offers a variety of bonuses and promotional deals. Each bonus comes with its own terms, which are listed on the relevant offer page.

• Welcome Bonus: Available to new members on their first deposit only. Each member is eligible once.
• Deposit Bonus: A bonus percentage is added on top of deposits that meet the specified amount.
• Referral Bonus: When you refer a friend, both of you receive a bonus. The referred friend must be a new member.
• Cashback Bonus: Cashback is provided on a weekly or monthly basis for losses above a specified amount.

99bee reserves the right to modify, suspend, or cancel any bonus offer at any time. For the latest information on active bonuses, please visit the Promotions page on the platform.

6 Betting Rules & Game Terms

All bets on 99bee are governed by specific rules. Please read the rules for each game carefully before you start playing.

• Once a bet is confirmed, it cannot be cancelled unless a technical error has occurred.
• All game outcomes are determined by a certified Random Number Generator (RNG). There is no possibility of tampering with results.
• If a game is interrupted unexpectedly due to a technical fault, the bet placed in that round will be voided and the stake will be refunded.
• 99bee reserves the right to change odds on Sports Betting. If odds change before a bet is confirmed, the updated odds will apply.
• We reserve the right to void any bet placed at erroneous odds during a live event.

7 Prohibited Activities

The following activities are strictly prohibited on 99bee and may result in account termination as well as legal action:

• Creating multiple accounts or using another person's account.
• Registering using a false identity or fraudulent documents.
• Using bots, scripts, or automated software to play games.
• Intentionally exploiting system vulnerabilities or bugs.
• Attempting to influence outcomes by colluding with other members.
• Engaging in money laundering or transactions involving illegal funds.
• Harassing or threatening platform staff.

8 Account Suspension & Closure

99bee reserves the right to temporarily or permanently suspend any account under the following circumstances:

• Breaching any provision of these Terms and Conditions.
• Failure to submit account verification documents within the required timeframe.
• If the account has been inactive for an extended period (12 months).
• At the member's own request.
• As part of the Responsible Gaming program, for self-exclusion requests.

If your account is closed and a valid balance remains that has not been forfeited due to a breach of terms, it will be returned to your registered payment method.

9 Limitation of Liability

99bee accepts no responsibility for the following:

• Losses resulting from internet disconnection.
• If account credentials are compromised due to the member's own negligence.
• Delays or errors caused by third-party payment services.
• Financial losses incurred by a member as a result of gaming decisions.

However, if a loss is caused by a technical error on our end, we will investigate and resolve it accordingly.

10 Privacy & Data Protection

The protection of your personal data is a top priority for us. For details on how we collect and use your information, please see our Privacy Policy on this page.

• Your personal information is never sold to third parties.
• Information may be disclosed to authorities when required by legal obligation.
• All data is kept secure through SSL encryption.

11 Terms Changes & Updates

99bee reserves the right to update these Terms & Conditions at any time. For significant changes, we will notify members via email or platform notification at least 7 days in advance.

Continued use of the service after updated terms take effect will be considered your acceptance of the new terms. The latest version of the terms will always be available on this page.

12 Contact & Support

If you have any questions or complaints regarding these Terms and Conditions, please contact our support team:

• Live Chat: 24/7 live support on the platform
• Email: [email protected]
• Support Page: View FAQ

We typically respond to all complaints within 24 hours.